Privacy Policy

Last Updated: 27th August 2025

Introduction
Ailtir ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and online platform.

Company Details:

• Legal Name: Ailtir

• Address: Tom Crean Business Centre, Kerry Technology Park, Tralee, Co. Kerry, Ireland

• Privacy Contact: privacy@ailtir.ai

Legal Basis for Processing
We process your personal data under the General Data Protection Regulation (GDPR) on the following bases:

• To perform our contract with you;

• For our legitimate interests, such as improving our services and ensuring security;

• On the basis of your consent, for example for marketing communications and cookies;

• To comply with legal obligations.

Information We Collect
We may collect the following personal data:

• Account information: name, email address, company or organization;

• Service usage data: logs, activity data, technical information such as IP address and device type;

• Website data: email addresses provided through forms, analytics and cookie data, communication records.

How We Use Your Information
We use your personal data for the following purposes:

• To provide and deliver our services;

• To process and manage files and content you upload;

• To communicate service updates and notifications;

• To send marketing communications (with your consent);

• To monitor and ensure platform security;

• To comply with legal requirements;

• To analyse usage patterns and improve our services.

Data Sharing and Third Parties
We may share your personal data as follows:

• With trusted service providers, such as cloud hosting and AI providers;

• Within your organization, where colleagues may access shared content;

• When required by law, legal process, or to protect our rights and safety.

All providers are bound by contract to protect your data.

Data Retention
We retain personal data only as long as necessary:

• For active accounts, during the period you use our services;

• For inactive accounts, up to 30 days after closure, unless legally required longer;

• For marketing data, until you withdraw consent.

International Data Transfers
Your data is processed within Ireland and the EU. If data is transferred outside the EU, we will ensure appropriate safeguards are in place.

Cookies and Tracking
Our website uses cookies for:

• Analytics to understand website usage;

• Essential website functionality;

• Marketing optimization (with consent).

You can manage cookie settings in your browser.

Your Rights Under GDPR
You have the right to:

• Access your personal data;

• Correct inaccurate or incomplete data;

• Request deletion of your personal data;

• Restrict processing of your data;

• Receive your data in a portable format;

• Object to processing based on legitimate interest;

• Withdraw consent for marketing communications.

Requests can be made by contacting privacy@ailtir.ai.

Data Security
We take appropriate measures to protect your data, including:

• Encryption in transit and at rest;

• Secure AWS cloud infrastructure;

• Access controls and authentication;

• Regular security assessments;

• Staff training in data protection.

Account Deletion
To delete your account:

Contact us at privacy@ailtir.ai;

• We will process your request within 30 days;

• Some data may be retained if legally required.

Marketing Communications
If you consent to receive marketing:

• You may unsubscribe at any time via the link in our emails;

• We will only send information relevant to our services.

Children’s Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have done so, contact us and we will delete the information.

Changes to This Policy
We may update this policy from time to time. Changes will be communicated by:

• Posting the updated policy on our website;

• Sending notification to your registered email;

• Displaying a notice in our application.

Complaints and Supervisory Authority
If you have concerns, you can:

• First, contact us at privacy@ailtir.ai;

• If unresolved, lodge a complaint with the Irish Data Protection Commission at dataprotection.ie.

Contact Information
For privacy-related queries:

• Email: privacy@ailtir.ai

• Address: Ailtir, Tom Crean Business Centre, Kerry Technology Park, Tralee, Co. Kerry, Ireland